Cancellation Policy

  • You may cancel your appointment without charge 24 hours prior to commencement of the session.

  • Within 24 hours to commencement of the session, if you cancel your appontment and not reschedule the appointment, we will charge you 50% of the scheduled service price. 

  • Within 24 hours and 12 hours prior to commencement of the session, you may reschedule your appointment without charge.

  • Within 12 hours to commencement of the session, if you cancel or reschedule your appointment, we will charge you 100% of the scheduled service price.

  • If you do not call to cancel or do not show up for your appointment, 100% of the scheduled service price will be charged 

  •  The therapists at Sydney Touch Medicine work on commission and this may directly affect their pay cheque.